The program of the Third IEEE Workshop on Business-driven IT Management (BDIM '08) is online at http://www.businessdrivenitmanagement.org/bdim2008/program. We will have a keynote address by Prof. Mark Burgess of University College of Oslo, Norway title "Business promises", applying promise theory to IT management.
The rest of the program is divided in four sections on Service Design, Risk, trust, security and economic aspects of BDIM, Service Operations and Continual Service Improvement.
Workshop registration is open at http://www2.dcc.ufmg.br/eventos/noms2008/.
Sunday, March 16, 2008
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