What are the most pressing problems to do with information management in the ITSM domain?
Why the wikipedia ITSM page describe ITSM as "an enabler of IT Governance (or information management) objectives". This is interesting, and it's totally opposite the way I'm thinking about it right now: information management as an enabler of ITSM.
Can't trace back who might have edited the ITSM page to that effect let alone what they meant. I asked a clarification in the talk page
Saturday, February 16, 2008
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