Saturday, February 16, 2008

Questions I'm pondering right now

What are the most pressing problems to do with information management in the ITSM domain?
Why the wikipedia ITSM page describe ITSM as "an enabler of IT Governance (or information management) objectives". This is interesting, and it's totally opposite the way I'm thinking about it right now: information management as an enabler of ITSM.
Can't trace back who might have edited the ITSM page to that effect let alone what they meant. I asked a clarification in the talk page

1 comments:

Gareth Jones said...

Hi Claudio,

Probably old news but just in case, here is a list of the people editing the ITSM wiki ;-)

http://wikiscanner.virgil.gr/f.php?pagetitle=IT+service+management

All the best

Gareth
RIT Helpdesk (RIP)