Welcome to my blog on Business-driven IT management (BDIM).
The goal of BDIM is to to enable an enterprise to manage its IT services in accordance with its business objectives. BDIM focuses on the impact of IT on business processes and business results and vice versa; besides the conventional IT metrics such as availability and response time, it looks at key performance indicators (KPIs), that is metrics that have significance from the point of view of the business supported by the IT. The BDIM approach aims at rethinking IT management from a business perspective, whether this be in an operational, tactical or strategic context.
Friday, October 12, 2007
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1 comments:
Nice blog.. Have bookmarked it to read later. Business
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